• All of our staff will be wearing gloves and face masks and they have undertaken full training on correct use of PPE

  • Check-out time has been moved to 9am and the check-in time has been moved to 5pm to allow for 8 hours between bookings

  • Check-in will be contact-free using our code key pads and guests will be sent cottage information one week before arrival

  • We ask all guests to leave windows and doors open when they check-out to assist with airing the cottages and to limit entry point contact

  • Each cottage has an air conditioning unit that has a flash streamer mode which uses a titanium apatite filter to clean the air

  • Each cottage has a positive input ventilation system which introduces fresh and  filtered air into the cottage, meaning that old air is continuously diluted, displaced and replaced with good quality air

  • Crockery and cutlery will be put through the dishwasher – items will be left in the dishwasher so that they are not handled by anyone leaving you the option to run another cycle or to unpack the items - please wash items before use for extra reassurance

  • All linen and towels are washed on a high temperature setting and linen is ironed and towels are tumble dryed – guests are welcome to bring their own bedding, linen and towels if they prefer

  • Bedding and soft furnishings will be steam cleaned (e.g. mattresses, duvets, blankets, pillows, blinds, furniture)

  • All surfaces will be pre-cleaned with warm soapy water and then disinfected with a BS EN 1276 solution with different cloths being used for different surfaces e.g. toilet, sink, surfaces – all COSHH data sheets can be provided on request

  • All tiled floors are steam mopped

  • All equipment will be cleaned after and between each property

  • Laundry room – unfortunately all games, books, dvds, beach equipment etc. will be unavailable, guests will be able to book a timed slot to use the washing machine and dryer, please contact us to arrange this

  • We will be asking guests to confirm that everyone staying in the cottage is from the same household

  • We will be asking guests to confirm whether they have had any of the following symptoms before arrival and then requiring them to let us know if they develop these during their stay:

    • a high temperature

    • a new, continuous cough

    • a loss of, or change to, your sense of smell or taste

  • If guests have symptoms prior to arrival they will be asked to book and take a test

  • If guests arrive at the cottages with symptoms they will be asked to return home to self-isolate

  • If guests are contacted via the track and trace service during their stay they will be asked to return home to self-isolate

  • If guests develop symptoms during their stay they will be asked to return home to self-isolate

  • No outside visitors are allowed to the cottages

  • Please observe all Government Guidelines,in particular:

    • ​keep your distance from people not in your household (2 metres apart where possible)

    • only meet in groups of two households in any location

    • only meet in a group of any six people outdoors

    • do not interact socially with anyone outside the group you are attending a place with, even if you see other people you know

    • do not hold or attend celebrations (such as parties) where it is difficult to maintain social distancing

Thank you for your understanding, we look forward to welcoming you to Cornwall!

Little Gwendreath Holiday Cottages

Ruan Minor

Helston

Cornwall

TR12 7LZ

littlegwendreath@gmail.com